FAQs

What types of training products does msaconferex offer?

We offer a variety of training products to suit different learning preferences:

  • Live Webinars: Our live sessions are scheduled in real-time to learn from expert speakers and interact with them during Q&A sessions.
  • Recorded Webinars: Recorded webinars are designed for your convenience, so you can access recorded webinars without worrying about busy schedules.
  • E-Transcripts: Get digital written materials of the entire webinar for convenient offline studying.
  • DVDs: Enjoy the flexibility of watching sessions on DVDs anytime, anywhere, without needing an internet connection.

How can I register for msaconferex products?

The registration process for the webinars is easy and convenient at msaconferex:

  • Online Registration: Simply visit our website and register online.
  • Phone Registration: Call our friendly customer service at (number) for manual registration assistance.
  • Fax/E-Mail Registration: Complete the application form and fax it to (number) or email your registration request to (email address).

Can I ask questions during or after a live webinar?

Absolutely! We encourage interaction. You can ask questions after the live webinar session, or send them via email for the speaker to address.

What do I need to attend a live webinar?

To access the webinar, you need only a working internet connection and a device such as a computer, laptop, smartphone, or tablet. Specific instructions will be provided via email for each session.

What if I can't attend a live webinar?

If you miss a live webinar, you can order recorded versions in various formats, such as DVDs, transcripts, on-demand, or digital downloads, directly from our website.

When and how will I receive participation information for a live webinar?

You'll receive detailed instructions via email 48 hours before the webinar, including dial-in instructions, access links, and passwords for webinar materials. We advise you to check your spam folder in order to get the credentials.

How late can I register for a webinar?

Registration is open until 30 minutes before the scheduled webinar time. Contact our customer service for last-minute registrations and dial-in instructions.

How long does it take to receive my DVD or e-Transcript?

DVDs are typically delivered within 2 to 3 weeks after the live webinar. For expedited delivery, contact customer service. E-Transcripts are emailed within 1 to 2 weeks after the live program.

What payment methods do you accept?

For your convenience, we accept all major credit cards, including Visa, Mastercard, American Express, and PayPal. We strictly adhere to PCI DSS regulations, ensuring that we never store any of your card information.